Products

• Do you offer cleaning or repair services?
  Cleaning & Polishing (1 year warranty – Free once): We offer one year complimentary simple cleaning and polishing to remove any superficial scratchings. During cleaning and polishing, we will ensure that all stone settings are secure and tighten them if necessary.
  
  Gold replating (1 year warranty – Free once): Our service includes replating; stripping your item to its base metal, polishing and replating to its original standard.
  
  Repairing (1 year warranty): If you notice any damage, such as a broken clasp/chain or safety lock, please contact us immediately. Our experts will examine the item to determine the best repair options. Repairs typically take 2 to 4 weeks to complete.
  
  Please note that this is subject to the item's limitations, as our experts will ensure that any adjustments do not compromise its aesthetics, comfort, or quality
• What materials are used in your jewelry and how do I care for my jewerly?
  1. 14K Gold
  Made of 58.3% pure gold mixed with silver, copper, and zinc, 14K gold balances purity and durability, making it ideal for everyday wear.
  Care Tips:
  - Keep away from harsh chemicals like chlorine and bleach to prevent tarnishing.
  - Clean with mild soap and water or a soft cloth. Avoid abrasive materials to maintain its shine.
  
  2. 9K Gold
  Comprising 37.5% pure gold and other metals, 9K gold is durable and affordable, offering quality at a lower cost.
  Care Tips:
  - Avoid moisture, lotions, or perfumes to prevent discoloration.
  - Use a soft cloth or gentle gold cleaner, and polish regularly to maintain its brightness.
  
  3. Gold-Filled
  Gold-filled jewelry features a thick layer of gold bonded to a base metal, making it more durable than gold-plated options. With at least 5% gold by weight, it offers a long-lasting golden finish.
  Care Tips:
  - Handle like solid gold: avoid abrasive cleaners and store in a soft pouch.
  - Clean with mild soap and a soft cloth. Avoid frequent polishing to preserve the gold layer.
  
  4. Sterling Silver
  Made of 92.5% pure silver and 7.5% other metals, sterling silver is durable and resists tarnishing, but it requires regular care to maintain its shine.
  Care Tips:
  - Store in anti-tarnish pouches or cloths to prevent oxidation.
  - Clean with a silver polishing cloth or a baking soda paste for stubborn tarnish. Avoid sulfur and harsh chemicals.
  
  5. Black Gold
  Black Gold is crafted with a layer of Ruthenium over 14K yellow gold, creating a bold, dark finish. Over time, the plating may fade, revealing the warm tone of yellow gold beneath, adding a timeless charm.
  Care Tips:
  - Avoid harsh chemicals, perfumes, and lotions, which can degrade the finish.
  - Clean gently with a soft cloth and store separately to prevent scratches.
  
  6. Gold Vermeil
  Gold Vermeil is a high-quality jewelry material consisting of a thick layer of 14k or higher gold plating over a solid sterling silver base. Known for its luxurious look and durability, gold vermeil is an excellent alternative to solid gold jewelry, offering elegance at an accessible price.
Care Tips:
  - Avoid water, perfumes, and lotions, and store it in a soft pouch or jewelry box.
  - Clean gently with a soft, dry cloth to maintain its shine.
• How do I find the right ring size?
  Our retail team is happy to help measure your ring size in-store. We are located at 436 W Broadway, New York, NY 10012 and open seven days a week from 11AM - 7PM.