You can shop with LE FIGUE online or in person at our retail locations. We accept a variety of major credit cards and approved payment methods at checkout.

Once your order has been placed, you will receive an order confirmation by email with your order details. Please review the confirmation carefully and contact us as soon as possible if anything needs to be updated.

If your order was placed through Shop, you may be able to update your shipping details directly after placing the order.

If your order was placed through another payment method or checkout tool, please email us at care@lefigue.com with your order number and the updated shipping address. We will do our best to assist before the order is shipped.

For security reasons, billing details may not always be editable after an order has been placed. If you notice an issue with your billing information, please emailcare@lefigue.comwith your order number as soon as possible, and our team will help review the order.

We accept major credit cards and selected digital payment options online and in store. Available payment methods may vary depending on the checkout method used.

At this time, LE FIGUE ships within the United States only. International shipping is not currently available.

Shipping timing may vary depending on the item.

Most ready-to-ship items are processed within 1–2 business days. Some pieces, including made-to-order, special order, or designer-dependent items, may require approximately 7–14 business days before shipment.

If there is any expected delay or special production timeline, our team will contact you by email.

Many domestic orders arrive within approximately 12–24 hours after shipment, depending on the destination and carrier service. Delivery timing may vary due to carrier conditions, holidays, weather, or other circumstances outside of our control.

Eligible items may be returned within 14 days of the purchase date.

Change-of-mind returns are accepted only for unworn items in clean, original condition, with original packaging and proof of purchase. Items that show signs of wear, damage, or alteration may not be accepted.

For hygiene reasons, earrings are not eligible for return or exchange due to change of mind. If an earring is confirmed to have a product defect, we will gladly provide an exchange.

Custom and personalized pieces are not eligible for return or exchange. Gift cards are non-refundable.

Gift purchases: unworn gifts may be returned or exchanged within 14 days of the purchase date.

In store, exchanges are welcome at either LE FIGUE location; returns are accepted only at the store where the purchase was made.

To request a return, please email care@lefigue.com with your order number and return request details.

Please contact us atcare@lefigue.comwithin 48 hours of delivery with your order number and clear photos of the item, packaging, and shipping box. Our team will review the issue and assist you as quickly as possible.

LE FIGUE offers a one-year limited warranty from the date of purchase. During the warranty period, we waive our standard repair handling fee. Customers are responsible only for the direct costs required to complete the repair, such as replacement stones or components, chain repair, or soldering, along with a $15 return shipping fee.

Our warranty covers the repair handling fee, but does not cover the direct costs of materials or repair work required for your piece. Each item is evaluated individually, and any applicable costs will be shared with you before the repair begins.

Repair costs vary depending on the type of stone, chain construction, material, designer, and the nature of the repair. Some pieces may also need to be sent directly to the designer, including designers based overseas. We will always provide an estimated repair cost for your approval before proceeding.

Turnaround times vary depending on the piece and the repair required. Pieces that need to be sent to the original designer, particularly those based overseas, may require additional time. We will provide an estimated timeframe along with your repair quote before any work begins.

The warranty does not cover normal wear and tear, scratches, tarnishing, plating wear, impact damage, improper care, lost items or components, or alterations or repairs performed by a third party. Repairs related to these conditions may be subject to our standard repair fees.

Yes. Customers are responsible for a $15 return shipping fee. Any additional shipping requirements will be communicated in advance if applicable.

If you visit us in store, our team will be happy to assist with sizing.

For online orders, please refer to the size guide provided on the product page. If you are unsure, you may contact us before placing your order and we will do our best to help you select the right size.

LE FIGUE works with a curated selection of designers, and sustainability practices may vary by designer and collection.

Depending on the piece, some of our partner designers may use materials such as lab-grown diamonds, recycled gold, recycled silver, or responsibly sourced materials. When available, these details will be included on the product page or shared by our team upon request.

Yes. LE FIGUE gift cards are available for purchase online and in store.

Gift cards may be used toward eligible purchases online or in person, depending on the checkout method and gift card format. Gift cards are non-refundable and cannot be exchanged for cash.

To preserve the quality of your jewelry, we recommend keeping each piece away from water, perfume, lotion, chemicals, and excessive humidity. Store your jewelry separately in a pouch or jewelry box when not in use.

For delicate, plated, pearl, gemstone, or handmade pieces, extra care is recommended. Please refer to any care instructions included with your piece or contact our team for guidance.

Product availability may vary between online and in-store locations. Some pieces may be exclusive to a specific store, designer edit, appointment, or limited release.

If you are looking for a specific item, please contact care@lefigue.com and our team can help check availability.