Returns & Exchanges

Return Window

Eligible items may be returned within 14 days of the purchase date. Returned items must be unworn, unused, unaltered, and in clean, original condition, with original packaging and proof of purchase. Items that show signs of wear, damage, or alteration may not be accepted.

Earrings

For hygiene reasons, earrings are not eligible for return or exchange due to change of mind. If an earring is confirmed to have a product defect, LE FIGUE will provide an exchange.

Items Not Eligible for Return

Custom and made-to-order pieces, personalized items, items marked final sale, and gift cards are not eligible for return or exchange.

Gift Purchases

Unworn gifts in original condition may be returned or exchanged within 14 days of the purchase date.

Defective Items

If your item arrives damaged or defective, please contact care@lefigue.com within 7 days of delivery with your order number, a description of the issue, and clear photos. Depending on the circumstances, we may repair, replace, exchange, or issue a credit or refund.

How to Start a Return

Email care@lefigue.com with your order number, name, item details, the reason for your return, and photos where relevant. Please do not send items back without prior approval.

Return Shipping

Original shipping fees are non-refundable. Approved returns for defective items ship free of charge. For change-of-mind returns, a $15 return shipping fee is deducted from the refund.

Refunds

Refunds are issued to the original payment method within 10 business days after the return has been received, inspected, and approved.

Exchanges

Exchanges are available at either LE FIGUE store, subject to availability. In-store returns are accepted only at the store where the purchase was made. For online orders, please contact care@lefigue.com.